Steam I Refunded and Bought the Game Again
Steam offers a generous refund organisation. Y'all can refund any game you lot purchase through Steam, for whatsoever reason—whether it isn't working properly on your PC or you lot just don't find it fun.
This feature encourages yous to try games you lot're not sure about. If you don't like a game, you can always refund information technology and get your money back. It's particularly useful now that and so few games offering free demos.
When You Tin can Refund a Game
At that place are two basic requirements for when y'all can go a refund: Y'all must have purchased the game in the concluding 14 days, and y'all must have played the game for less than two hours.
If you meet these requirements, Valve promises information technology volition refund you lot for whatever reason. Y'all can inquire for a refund on a game fifty-fifty if you don't meet these requirements—Valve volition take a expect at your request, but won't guarantee a refund.
You can't refund games that you lot purchased outside of Steam and added to Steam with a production key (at to the lowest degree, non through Steam—you'd accept to request a refund through the original retailer). While you tin sometimes save money on Steam games past purchasing Steam keys from third-party game stores, this characteristic encourages you to buy games through Steam if you retrieve you might desire to refund them.
If you refund a lot of games, Valve may consider this "abuse" and terminate offering refunds to you. "Refunds are designed to remove the gamble from purchasing titles on Steam—not as a way to get free games," according to Valve's policy. Valve doesn't specify exactly what they consider "abuse", merely you should probably be fine as long as y'all're not regularly buying a big number of games and refunding almost of them.
Valve notes that refunding a game purchased earlier a sale and buying it at the lower sale price isn't considered abuse. So, if you purchase a $60 game and it goes on sale for $thirty a few days afterward, y'all can refund the game and buy it at the lower price—equally long as you lot've played it for less than two hours.
Your refund tin can be returned to the aforementioned payment method you purchased the game with, or to Steam Wallet credit you can spend on Steam. Read Valve's Steam refund policy for more specific details about how the policy works.
How to Request a Refund for a Steam Game
If your game was purchased less than 14 days ago and you've played it for less than two hours, you're guaranteed a refund. Here'south how to get 1.
First, head to the Steam support site. You can access this page either by clicking Help > Steam Support in Steam or by visiting the Steam Support website in your web browser. If you visit this page in your spider web browser, yous'll accept to sign in with your Steam account to continue. If you visit this folio in Steam, you'll be automatically signed in.
For a Game You've Played Recently
If you desire to refund a game you lot recently played or purchased, it'll be under "Recent Products" at the summit of the folio.
You'll be presented with a handful of options — 3 of them will give you the choice to request a refund.
Click "I'd like to request a refund" on the next folio.
You demand to pick how yous want to receive your refund. Almost debit or credit cards can receive a refund directly, just some cannot. Valve has a list of payment methods that tin receive refunds — if your payment method isn't on the listing, don't worry. You lot can always take the coin refunded to your Steam Wallet.
Click "Choose refund method…" and pick your preferred refund method.
After y'all select your refund method, you lot'll exist given a breakup of exactly what you're returning.
Scroll down and select the reason for your refund from the drop-downward menu. You should type a brief explanation of why you're requesting a refund, especially if yous're trying to become them to requite you lot a refund outside of the normal "two hours or two weeks" limit. Click "Submit request" when yous're done.
Refunds are commonly pretty fast, specially if you get the funds deposited into your Steam wallet. Refunds issued to other payment methods might be a scrap slower, but should be received within a week of the refund being approved.
For a Game Not on the Recent List
If you don't see the game'due south name on your recent list, click "Purchases".
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Yous'll see a list of all the purchases you lot've fabricated on Steam in the by six months. This page will also testify Steam trading cards and other items you've sold on the Steam Customs Market.
Locate the game you desire to refund in the list and click it.
Click the "I would like a refund" button when Steam asks yous what trouble yous're having with your game.
The support system will ask if you want help fixing technical issues with the game. If it isn't running properly and you want to endeavor fixing the problem rather than refunding the game, you may want to effort the technical support options here.
If yous are sure you desire a refund, click "I'd like to request a refund".
Steam volition cheque whether y'all're eligible for a refund and offering i if you are. You can select which payment method y'all'd like your coin refunded to here—the original payment method or Steam Wallet credit.
If you're not eligible for a refund, the organization will inform you lot that refunds usually aren't provided in your situation but will allow you to request one anyway.
You'll be asked why you're refunding the game. Select a reason from the box and blazon a quick niggling bulletin with your thoughts. While y'all're guaranteed a refund, these messages can help Valve and the game's developer sympathise why you don't want to keep the game.
If you're requesting a refund outside of the normal limitations, try to be every bit detailed as possible. In special circumstances, Valve might refund you anyway, but you're going to have to make a skilful case.
Click the "Submit request" button to asking your refund.
Afterwards You Submit Your Request
Yous'll receive an e-mail from Steam telling y'all your refund request has been received. The electronic mail says that Valve is reviewing your request and volition get back to you.
You'll get another electronic mail saying your buy has been refunded if you lot met the requirements. We've generally seen these refund requests accepted within a few hours. Requests exterior of the normal refund period can take substantially longer.
While Steam's refund policy is generous, information technology's even so express. You can't get a refund for that game you bought on sale two years agone and never played, and you usually can't get a refund for a new game you played for 6 hours earlier you realized it was terrible.
When you lot buy a new game on Steam, be sure to try information technology out within the offset fourteen days so you can decide whether you want to keep it or non.
Source: https://www.howtogeek.com/304076/how-to-get-refunds-for-steam-games/
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