Your Credit Card Was Declined Please Try Again or Use Another Card Error X02 22

Resolving issues when your credit carte fails

51629

Sometimes you're unable to submit or update your credit menu data. This article describes some mutual error messages and how to solve them.

This commodity contains the following sections:

• Resolving transaction errors
• Resolving payment errors
• Resolving other types of errors
• Contacting Zendesk Customer Support

Resolving transaction errors

You might ane of the post-obit transaction errors when you submit your credit card data. Oftentimes, a phone call to the credit card provider resolves many of the issues that crusade this type of fault, including: holds, credit limit issues, and transaction limits.

If you receive an error message upon saving the card, delight effort re-entering your card once more than after clearing cache/cookies, but past using a different browser with the post-obit criteria in listen:

• Cardholder  field contains only the start and concluding proper noun of the cardholder when possible. Omit eye initials, heart names, and business organisation names (unless the business name is the sole proper name on the carte du jour).
• Postal Code  field contains only the commencement five digits if you are in the U.s.a.. Practice not include any extensions.
• State is required if you are in the Usa.

Resolving payment errors

You might see a payment error when y'all log in, after you have entered your credit card information. Nosotros sympathize that cards elapse and things happen, so Zendesk provides a grace period allowing fourth dimension to update the bill of fare.

In this example, you have an open invoice that we were unable to charge to your card on file.

With each failed charge, an email with more information about the specific payment try, including an error lawmaking and description, is sent to the billing contact(south) for the business relationship. The most mutual fault codes are listed in the adjacent section.

Oftentimes these types of errors tin can be solved past updating your credit card information, to update your credit card on file or switch to PayPal payments, refer to Managing payments.

Resolving other types of errors

The following table show some mutual fault codes that might occur.

Fault Code	Description	Resolution
4 - Hold-telephone call	Pick-upward card (no fraud)	Your card may have been reported lost or stolen, or the account has been closed. Call your credit menu issuer (the phone number is usually on the back of your card) to resolve the issue.
v - Decline	Do not laurels	Call your credit bill of fare issuer (the phone number is usually on the dorsum of your carte du jour).
14 - Card No. Error	Invalid card number	Re-submit your credit carte du jour, in case you entered your card number incorrectly, or use a different credit card.
41 - Concur-telephone call	Pick-up card (fraud: lost card)	Your card may have been reported as lost or stolen, or the account has been closed. Telephone call your credit menu issuer (the telephone number is unremarkably on the dorsum of your carte) to resolve the issue.
51 - Pass up	Insufficient funds	Submit payment using a different credit card or call your credit card issuer (the phone number is usually on the back of your card) to make sure you have sufficient funds to make the payment.
54 - Expired Card	Credit menu has expired.	Submit payment with a credit menu that isn't expired and update your payment data with the new card number.
57 -Serv non allowed	Transaction non approved	Call your credit card issuer (the telephone number is usually on the back of your card) and ask them to approve the transaction.
430190 - Not authorized	Bank has declined the transaction	Call your credit carte du jour issuer (the phone number is ordinarily on the dorsum of your card) and ask them to approve the transaction.
430285 - Do non honor	Bank has declined the transaction	Telephone call your credit card issuer (the telephone number is unremarkably on the back of your carte) and inquire them to corroborate the transaction.
430360, 100 -- Not authorized, REJECTED	Insufficient funds in your account	Submit payment using a different credit carte du jour or call your credit card issuer (the phone number is usually on the back of your card) to make sure you take sufficient funds to make the payment.
430357 - Lost or Stolen Bill of fare	Bank has frozen your card considering the card may have been stolen or is missing	Contact your bank to have your card reactivated or enquire the bank to effect you a new one.
430306 - Expired Carte du jour	Credit card has expired.	Submit payment with a credit bill of fare that isn't expired and update your payment information with the new menu number.

Contacting Zendesk Customer Back up

If you lot go on to receive errors and your credit card provider cannot resolve the outcome, contact Zendesk Customer Support for help. Provide the final four digits of your credit carte, your subdomain (for example, mycompany.zendesk.com), the fault code, and the invoice number, if known.

owensforetump.blogspot.com

Source: https://support.zendesk.com/hc/en-us/articles/4408832461210-Resolving-issues-when-your-credit-card-fails-

Share this post